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conference frequently-asked questions



How do I get to conference? Where do I stay?

Visit our Getting There section for information on traveling to Arlington and our Staying There section for the skinny on which hotels are extending special rates to conference attendees. (Discounted conference rates will be available through September 14 or whenever the room block is filled, whichever happens first.)

Parking at the Arlington Convention Center is $5/day
; however, parking at our host hotels, Sheraton Arlington and Hilton Arlington, is complimentary. (The Sheraton is within walking distance of the Arlington Convention Center, and a complimentary trolley service will be offered to/from Hilton Arlington during peak conference hours.)


When does Registration and Check-in open at Conference?

Conference Registration and Check-in opens Thursday, October 6 at 7:00 am in the front lobby of the Arlington Convention Center (1200 Ballpark Way, Arlington.) Attendees who pre-registered will simply check-in and pick up their registration packets. (Presenters check-in at Presenter's Table.)


Attendees who registered after September 22 or those who haven’t paid or registered, will incur an additional $50 administration fee on top of the standard registration rates and should expect a longer wait to sign-up, make payment, have a conference badge created, etc. Needless to say, we strongly encourage registering before September 22!  Register here.


 What should I wear to conference?

The suggested dress for the conference is business casual (comfortable clothes and shoes work well, as a bit of walking is usually involved). We strongly recommend you bring a sweater. It is extremely difficult to regulate the temperature to please everyone so bringing a sweater is a great way to ensure you’re always comfortable.  

Blankets will be available for purchase at the NASW/Texas General Store and some of our exhibitors will likely be to be proffering warm apparel, such as shawls and sweaters, as well.


How can I access session handouts?

In an effort to adhere to green business practice, most speakers only print and distribute a few handouts on-site, as to not over print. Some presenters may elect to make their presentations available for download via Google Docs on our Session Handouts page, while others may pass around a sign-up sheet so they can email attendees handouts at a later date. If you're interested in receiving handouts of a presentation, please check with the presenter about how you can access this information.


How many CE hours are available?

Up to 19 hours of continuing education will be available at this year's conference where we’ll be offering nearly 100 enriching sessions for social workers in Texas and many other states. All CE hours are approved for LBSWs, LMSWs, LCSWs, LPCs and LMFTs in Texas. Specific sessions are approved for LCDCs and Certified Guardians. There is no additional charge for CE Certificates.

How and when do I get my CE certificate?

Before departing the conference, turn in your completed Attendance Verification Form at the registration booth. (The Attendance Verification Form can be found in the conference site program.)


Volunteers will be available to prepare your certificate right away or, if you prefer, you can drop off your forms and we can e-mail your certificate to you. (If you choose to have your certificate emailed, please allow six weeks and check your spam folder for receipt, as sometimes these messages get caught.)

Why are similar session topics scheduled at the same time?

Although we try very hard not to schedule similar sessions at the same time, speakers sometimes ask to be re-scheduled due to conflicts and we have to schedule them when they are available. Since there are close to 100 sessions, it is impossible to rearrange the entire schedule each time a speaker requires a change.

What can my spouse/family do while I'm attending conference?

There's so much to do in Arlington! For ideas, check out the Arlington Convention & Visitors Bureau's website.

Are there any restaurants nearby?

Yes! Sheraton Arlington and Hilton Arlington both offer dining options. Arlington offers a variety of restaurants. Check with the front desk staff or concierge at your hotel for suggestions on offsite dining options.


Why isn't complimentary coffee provided throughout the conference?

Our Conference Planning Committee strives to keep your registration fees as low as possible by managing our expenses. Since we pay $30 per gallon for coffee and require up to 25 gallons to service all attendees, we decided it’s most beneficial to all to limit coffee and snack services to designated break times. In addition, we work to find sponsors and underwriters for these refreshment breaks to enable us to offer more of these services at the lowest possible registration rate.

Why aren't the room blocks at less expensive hotels?

Few hotels can hold our conference, it’s so large. Our need for a combination of up to 15 breakout sessions at a time, a standing exhibit hall, general sessions of up to 1,000 attendees, and peak night sleeping rooms of over 300 lead us to consider only the largest hotels which limits our options.

We do extensive research to offer you the most economical and convenient hotels that offer reasonable sleeping room discounts to our attendees.

When or where will conference be next year?

For future conference dates and locations, click here.

Still can't find the information you're looking for? Contact our staff at or 512-474-1454 and we'll be happy to help!


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